Client Recruitment Specialist
(Ref #D2LCRS)
General Description:
The Client Recruitment Specialist is responsible for promoting Desire2Learn Products/Services, establishing customer relationships, and providing qualified, motivated leads to the Sales teams. As a key member of the marketing team, the successful candidate will have in-depth knowledge of the company's solutions, competition, and a keen interest in the eLearning industry. The primary market focus is the education sector.
We are looking for an energetic, polished individual with exceptional communication skills and a talent for relationship building. The successful candidate will gain expertise in accurately capturing and qualifying leads, effectively managing a sales pipeline, and achieving quarterly revenue targets.
Division/Department: Sales & Marketing
Type of Position: Full-time
Location: Kitchener, Ontario
Main Duties:
- Actively participate in outbound calling campaigns to generate sales opportunities
- Accurately capture and qualify leads gathered from tradeshows, webinars, inbound calls, and other marketing initiatives
- Articulate the value proposition of all components of the Desire2Learn Learning Suite and provide product demos to potential clients
- Follow-up with existing Desire2Learn contacts and develop them into sales prospects
- Distribute leads and make qualified appointments for Sales Executives
- Monitor and respond to Desire2Learn Sales inbox - responding and re-directing incoming customer request for information, etc.
- Create and update lead generation emails and phone scripts
- Update customer interactions through the CRM tool
- Complete sales reports and present findings to executive management
- Keep updated on product and industry knowledge, competitors, and industry knowledge
- Represent Desire2Learn at occasional tradeshows; some travel will be required
Work Experience and Qualifications:
- Interested in pursuing a sales and/or marketing career within a fast-paced, constantly changing environment
- Pro-active and goal oriented with the ability to maintain consistent levels of customer activity to generate sales leads and meet achieve quarterly objectives
- Excellent written and verbal communication skills
- Ability to multi-task and organize/prioritize work independently
- Strong interpersonal and customer orientation skills
- Demonstrated ability to work individually and collaboratively within a team environment.
- Excellent time management skills
- Previous experience in eLearning, the education sector, enterprise software and/or high tech solutions providers preferred
Education Recommendations:
- Bachelor degree in Business, Marketing, Communication or equivalent
We thank all applicants in advance for their interest. To make the best use of your time and ours, only those applicants whose profiles closely match our requirements will be contacted directly.
