Technical Solutions Engineer - Corporate/Government
(Ref #D2LTSECGR)
General Description:
As a Desire2Learn Technical Solutions Engineer you will be a point person to comprehensively present our solutions to prospects and clients. You will work closely with sales to develop proposals, discuss business problems, gather requirements, explain the solution value proposition, and facilitate technical demonstrations culminating in the successful closure of sales to clients. Your deep technical skills combined with well polished highly energetic presentation skills, will ensure potential clients are receptive to your understanding of their needs and challenges, as well your recommendations on implementing best practices. An ability to understand the customer's needs, think quickly on your feet and paint a vision of how we will provide solutions to meet their specific needs will make you an asset to our organization and a valued resource to our clients.
Division/Department: Sales
Type of Position: Full-time
Location: Remote, Washington D.C. area a plus
Main Duties:
The Technical Solutions Engineer (TSE) is responsible for technical sales activities that help achieve the revenue objectives determined by the company for the region/area where assigned. In order to accomplish these objectives, the TSE should have proven experience in identifying business requirements, developing a technical sales strategy, configuring and effectively demonstrating solutions that address these requirements and providing business value to our clients. Demonstrations include presentations to business and technical audiences ranging from end users to Senior Executives. Specific duties and responsibilities include:
- Be an expert in Desire2Learn products, including architecture, functionality, usage, and deployment methodologies
- Works closely with sales in discovery sessions with prospects to map customer requirements to Desire2Learn technology capabilities
- Assists sales in qualifying license and service revenue business opportunities
- Develops and delivers custom demonstrations and presentations to key decision makers to address critical business issues and needs
- Helps identify milestones and tactics necessary to win the sales opportunity
- Works in tandem with sales to differentiate the Desire2Learn solution from competitors, anticipating and handling objections along the way
- Demonstrates the ability to deliver technical features, competitive advantages and business benefits of Desire2Learn technology
- Works in tandem with sales to develop proposals for Desire2Learn solutions and actively contributes to RFP responses
- Provides rapid, accurate responses to questions from sales staff in the field
- Displays initiative and self motivation and delivers high quality work, meeting deadlines for both internal and external customers
- Other duties as assigned
Work Experience Recommendations:
- 5+ years experience in an sales engineering position or equivalent with a heavy emphasis on consultative solution selling
- Excellent oral and written communication skills, customer service skills, product demonstration skills, and presentation skills
- Strong understanding of enterprise technology deployment
- Deep understanding of web and database technology
- Detailed understanding of software design and architecture, including databases, application servers and communication servers
- Proven ability to craft a solution and develop proposals and RFP responses with appropriate products and services based on client discussions
- Ideal candidate will have experience in developing technology-based solutions for the education market
- Willing and able to travel extensively 50%+
- Fluent in English required, additional language skills a major plus
- Experience working with government agencies, military, and/or corporate
Education Recommendations:
- Bachelors degree
We thank all applicants in advance for their interest. To make the best use of your time and ours, only those applicants whose profiles closely match our requirements will be contacted directly.
